1. Background
This Privacy Policy explains how Online Lucky Lotto ("we", "our", "us") handles the personal information you provide when using our website and Services. We comply with the Australian Privacy Principles and relevant state legislation.
2. Definitions
- Personal Information – data that identifies you, such as name, address or payment details.
- Services – all lottery games, draws, promotions and related features we operate.
- Cookies – small text files stored on your device to improve site performance.
3. Information We Collect
- Identity details (full name, date of birth, address, contact information).
- Login credentials and transactional data (ticket purchases, deposits, withdrawals).
- Verification documents requested under AML/CTF obligations.
- Device and usage data (IP address, browser type, pages visited).
4. How & Why We Use Your Data
We process Personal Information to:
- verify your age and identity;
- run lottery draws and credit prizes;
- process payments and detect fraud;
- respond to enquiries and provide support;
- inform you about promotions you’ve opted-in to receive.
5. Disclosure to Third Parties
We never sell your data. We may share it with trusted service providers (payment processors, ID-verification vendors) or regulators where required by law.
6. Storage & Security
Your information is stored on secure servers in Australia with bank-grade encryption and strict access controls. We retain data only as long as necessary to fulfil the purposes above or as mandated by legislation.
7. Access & Correction
You can view or update your Personal Information at any time via your account dashboard or by contacting us (see Section 11).
8. Cookies & Analytics
We use cookies to remember preferences, measure traffic and improve performance. You may disable cookies in your browser; however, some site features may not function correctly.
9. Marketing Communications
We will only send marketing material with your consent. You can unsubscribe at any time via the link provided in each message or through your account settings.
10. Changes to This Policy
We may update this Privacy Policy periodically. Significant changes will be highlighted on this page and, where appropriate, notified by email.
11. Contact Us
If you have questions about privacy or wish to exercise your rights, please reach out to:
Creative Art Media Pty Ltd
Unit 4603E, 18 Hoff Boulevard, Southbank VIC 3006
Email: support@stringvar.com